Microsoft’s Latest AI Features Address Service Worker Burnout

Image credit: Jirapong via Adobe Stock. Article by Isobel O’Sullivan. Tech.co – August 10, 2023.

Microsoft has just announced a new Dynamics 365 Field Service Copilot initiative which utilizes generative AI to cut out monotonous tasks burdening the service industry. Microsoft Copilot was primarily focused on streamlining processes for office-based workers, but this new pivot sees the company leverage its large language model assistant […]

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