California paid millions to access a mental health app. It wasn’t safe for users.

Image caption: The state of California tried to use 7 Cups, but safety issues factored into its decision to abruptly stop. Image credit: Bob Al-Greene / Mashable. Article by Rebecca Ruiz. Mashable – March 26, 2024.

On a late spring day in 2019, Mimi Martinez McKay, then deputy director for the Los Angeles County Department of Mental Health, saw that a user on Twitter, the platform now known as X, had been tagging the county in posts that made alarming claims about the safety of 7 Cups, a popular emotional support platform. […]

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