# Future Shop: Retail Innovations That Will Change How Consumers Spend in 2024 and Beyond

- Link: https://www.widthness.com/future-shop-retail-innovations-that-will-change-how-consumers-spend-in-2024-and-beyond/
- Published: 2024-03-29T09:00:49-05:00
- Author: Curated by John Wysocki

Image caption: California-based bitHuman’s virtual assistants are human-like avatars projected on television screens who can understand spoken questions and provide information to customers.  Image credit: bitHuman. Article by Joan Verdon. CO by US Chamber of Commerce – March 21, 2024. Why it matters: Retailers are leading the way with tech-powered innovations, but the changes will impact all customer-facing businesses. Consumers are saying they prefer to interact with technology, rather than live staff, for tasks ranging from checkout to getting product information. Retail executives expect spending on new technology to increase, on average, by 10% this year, and 94% of those surveyed said technology is a significant growth driver. […] Click here to view original web page at www.uschamber.com