# IMImobile: Customer Experience Technology Predictions for 2020

- Link: https://www.widthness.com/imimobile-customer-experience-technology-predictions-for-2020/
- Published: 2020-01-22T09:00:26-06:00
- Author: Curated by Theresa Wysocki

As we enter the beginning of a new decade, it is clear that customer experience will continue to become increasingly important for most organisations. Research shows that nearly all CIOs are coming under pressure to improve customer experience, so what are the major trends organisations should be looking at in 2020 and beyond? Companies will make customer interactions easier and faster […] Click here to view original web page at www.uctoday.com Curated by Theresa Wysocki See Full Bio