JustCall launches AI-driven platform to improve call center ops via sentiment analysis

Image: JustCall iQ. Article by Victor Dey. VentureBeat – June 15, 2023.

JustCall by SaaSLabs, a contact center software provider backed by Sequoia Capital, today unveiled JustCall iQ, an AI-driven conversational intelligence platform for small and medium-sized businesses (SMBs). The solution is designed to enhance the performance of call center sales teams, operations and customer support. By harnessing the power of AI, JustCall iQ offers real-time coaching and sentiment analysis, […]

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