# JustCall launches AI-driven platform to improve call center ops via sentiment analysis

- Link: https://www.widthness.com/justcall-launches-ai-driven-platform-to-improve-call-center-ops-via-sentiment-analysis/
- Published: 2023-06-18T09:30:55-05:00
- Author: Curated by Theresa Wysocki

Image: JustCall iQ. Article by Victor Dey. VentureBeat – June 15, 2023. JustCall by SaaSLabs, a contact center software provider backed by Sequoia Capital, today unveiled JustCall iQ, an AI-driven conversational intelligence platform for small and medium-sized businesses (SMBs). The solution is designed to enhance the performance of call center sales teams, operations and customer support. By harnessing the power of AI, JustCall iQ offers real-time coaching and sentiment analysis, […] Click here to view original web page at venturebeat.com