Lawmakers want VA to report on its use of automation to process benefits claims

Image caption: Rep. David Valadao, R-Calif., shown here outside a meeting of the House Republican Conference in the U.S. Capitol in December 2023, is backing a bill to compel the Department of Veterans Affairs to report on its use of automated tools to process benefits claims. Image credit: Tom Williams / CQ-Roll Call, Inc via Getty Images. Article by Edward Graham. Nextgov/FCW – July 1, 2024.

New legislation would push the Department of Veterans Affairs to provide Congress with details on how it plans to use automated tools to process veterans’ benefits claims. The proposal, introduced on June 28 by Rep. David Valadao, R-Calif., would require the VA “to report on expanding the use of certain automation tools in the Department of Veterans Affairs.” […]

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