McDonald’s to end AI drive-thru experiment after errant orders — including bacon on ice cream and $222 McNuggets bill

Photo caption: McDonald’s will end its rollout of AI-powered drive thru at more than 100 locations. Photo credit: Eric BVD – stock.adobe.com. Article by Ariel Zilber. New York Post – June 17, 2024.

McDonald’s is reportedly planning to end its artificial intelligence-powered automated drive-thru order-taking experiment at more than 100 locations after angry customers reported receiving items they didn’t order. The gaffes included adding nine sweet teas to one customer’s order and giving another customer an ice cream cone topped with bacon. […]

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