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Photo caption: Optima Academy students spend a couple of hours a day learning via the Meta Quest 2 headset. Meta....
Human Interaction
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Photo caption: "Even when it comes to providing right answers, chatbots have an extremely high error rate. People extolling these...
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Photo: Juanita Erickson, 93, and ElliQ, her robot companion, in her studio apartment in Carlton Senior Living in the San...
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As we enter the beginning of a new decade, it is clear that customer experience will continue to become increasingly...
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Most businesses can benefit from a digital strategy anchored by these three principles: transparency, personalization and human interaction. Today, every...
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