The hidden costs of your helpdesk
1 min read
Image credit: Gorodenkoff / Shutterstock. Opinion article by Aaron Painter. CIO – August 29, 2024.
Most employees don’t give the IT helpdesk much thought until there’s a problem. Unfortunately, businesses may overlook the hidden costs that even minor IT issues can bring. When an employee experiences a lockout, frustration rises while productivity drops. This downtime interrupts individual workflow as well […]
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