# The hidden costs of your helpdesk

- Link: https://www.widthness.com/the-hidden-costs-of-your-helpdesk-2/
- Published: 2024-09-02T09:15:33-05:00
- Author: Curated by John Wysocki

Image credit: Gorodenkoff / Shutterstock. Opinion article by Aaron Painter. CIO – August 29, 2024. Most employees don’t give the IT helpdesk much thought until there’s a problem. Unfortunately, businesses may overlook the hidden costs that even minor IT issues can bring.  When an employee experiences a lockout, frustration rises while productivity drops. This downtime interrupts individual workflow as well […] Click here to view original web page at www.cio.com