5 Post-COVID Economy Tech Trends Driving Sales

Photo caption: At the brick-and-mortar Amazon Style store, customers can use the Amazon Shopping app to scan product QR codes to browse sizes, colors, customer ratings, and other details. — Amazon. Article by Mark Hamstra. US Chamber of Commerce – August 23, 2022.

Why it matters:

• The COVID-fueled changes in consumer behavior that occurred during the last two years have opened new doors for businesses.
• Technology ranging from QR codes that enable contactless shopping to digital tools that streamline remote work to video chats with nutritionists has facilitated the expansion of these pandemic-driven trends and is enabling companies to capitalize on them.
• The tech changes nudged by the crisis have implications for business conducted via virtual, metaverse platforms like gaming and 3D digital worlds, as well as physical, brick-and-mortar shopping.[…]

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