Business leaders’ cluelessness about software development is costing them a bundle

Photo: Joe McKendrick. Article by Joe McKendrick for Service Oriented. ZDNet – July 29, 2021. 

If you needed any proof about the lingering disconnect between business and information technology departments, the data is in. We often associate the disconnect to a failure to communicate changing business requirements, but business leaders also are off the mark when it comes to assessing the productivity or performance of their software teams. Almost nine in ten (89%) executives in a recent survey believe they can accurately measure the performance of software engineering teams, but in reality, they don’t have a handle on what’s going on. For starters, many still consider lines of code produced to be an accurate measure of software team productivity — a very imperfect means of measurement. […]

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