Could Your Small Business Benefit from a Chatbot? Here’s What to Consider

Photo caption: Before implementing an AI chatbot into your operation, analyze your reasons for using one and what your customers’ needs and preferences are likely to be for using a chatbot. Image credit: Getty Images / Guido Mieth. Article by Miranda Fraraccio. CO by US Chamber of Commerce – May 3, 2024.

Discover how chatbots and generative artificial intelligence can optimize your small business processes, enhance customer service, and streamline efficiency.

Have you ever visited a website and received a pop-up message from an “employee” offering help? That likely wasn’t a real person at the other end — it was a chatbot. […]

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