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Hospitals adopt error-prone AI transcription tools despite warnings

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Hospitals adopt error-prone AI transcription tools despite warnings

Photo credit: Kobus Louw via Getty Images. Article by Benj Edwards. Ars Technica – October 28, 2024.

On Saturday, an Associated Press investigation revealed that OpenAI’s Whisper transcription tool creates fabricated text in medical and business settings despite warnings against such use. The AP interviewed more than 12 software engineers, developers, and researchers who found the model regularly invents text that speakers never said, a phenomenon often called a “confabulation” or “hallucination” in the AI field. […]