Is Duolingo the face of an AI jobs crisis?

Image credit: macrovector via Freepik. Article by Anthony Ha. TechCrunch · May 4, 2025.

Duolingo announced plans this week to replace contractors with AI and become an “AI-first” company — a move that journalist Brian Merchant pointed to as a sign that the AI jobs crisis “is here, now.” In fact, Merchant spoke to a former Duolingo contractor who said this isn’t even a new policy. The company cut around 10% of its contractor workforce at the end of 2023, and Merchant said there was another round of cuts in October 2024. In both cases, contractors (first translators, then writers) were replaced with AI. […]

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