‘Never flying Southwest again’: Stranded and frustrated customers scramble to find flights and alternative travel
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Photo caption: Southwest Airlines ticket holders Kamilah Bradley, husband Cameron Bradley and 8-month-old daughter Kehlani, talk with a flight agent about rebooking their flight to Atlanta after a cancellation at Laguardia Airport, Dec. 23, 2022, in New York. Photo credit: AP Photo / Bebeto Matthews. Article by
Most Southwest Airlines flights aren’t going anywhere, and frustration levels for scores of travelers across the country are soaring. They’ve slept at airports, spent hours on the phone trying to get a customer service agent, scrambled to find alternative flights and shelled out money for alternative transportation to their destinations — or back home. […]
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