Report: Theft with self-checkout amounts to 3.5% of sales

Photo caption: At self-checkout stations, partial shrink is the most common and costly form of shoplifting, in which shoppers don’t pay for all of their purchase by not scanning all items or entering an incorrect item code. Photo credit: Shutterstock. Article by Steve Holtz. Winsight Grocery Business – December 1, 2023.

With retail shrink resonating as one of the biggest concerns these days for convenience and grocery stores, a new report suggests that the growth of self-checkout is making matters worse. While acknowledging the role of organized crime, recent research from checkout-technology company Grabango shows that self-checkout machines are a significant driver of shrink, […]

Click here to view original web page at www.winsightgrocerybusiness.com