How to catapult your IT value? Rethink the IT operating model

Article by Michael Krigsman for Beyond IT Failure. ZDNet – October 20, 2021.

Chief information officers often talk about their “IT operating model.” This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It serves specific business needs with operational responsibilities linked to revenue, cost, and risk. An IT operating model […]

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