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Expect More Experiential Concepts and Technology at Retail in 2020, Says Edited

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Expect More Experiential Concepts and Technology at Retail in 2020, Says Edited
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The retail industry knows its shortcomings. In 2019, retail businesses attempted to spice up their sales floors with resale opportunities, in-store dining and drinking experiences, a flood of trendy CBD products and customer-first services like customization, in-store pick-up and personal shopping. But which strategies will die off, and which will rise to the top?

In a new report, retail data and analytics firm Edited looks into its crystal ball to imagine what retail will look like in 2020. […]

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