Expect More Experiential Concepts and Technology at Retail in 2020, Says Edited

The retail industry knows its shortcomings. In 2019, retail businesses attempted to spice up their sales floors with resale opportunities, in-store dining and drinking experiences, a flood of trendy CBD products and customer-first services like customization, in-store pick-up and personal shopping. But which strategies will die off, and which will rise to the top?

In a new report, retail data and analytics firm Edited looks into its crystal ball to imagine what retail will look like in 2020. […]

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