A leading Silicon Valley exec says Big Tech prioritized lower costs over employees’ wellbeing, and it’s created a feudalist system where workers are left to fend for themselves

Photo: Sean Gallup/Getty Images. Excerpt from Maëlle Gavet’s book “Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It.”

• Maëlle Gavet is a leading Silicon Valley executive, entrepreneur, investor, and most recently, the chief operating officer at real estate platform Compass.
• The following is an excerpt from her first book, “Trampled by Unicorns: Big Tech’s Empathy Problem and How to Fix It.”
• In it, she examines how Big Tech’s failure to empathize with customers and workers has led to “digital era’s equivalent of feudalism.”
• In her in-depth critique of the world’s largest tech corporations — including Amazon, Uber, and Google — she crafts an earnest call to action for industry leaders, board members, employees, and consumers to get tech back on track. […]

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