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Yet Another Challenge for Air Travelers: Finding Your Uber

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Yet Another Challenge for Air Travelers: Finding Your Uber
Photo caption:  A view of LAX-it, the new ride-hail pick-up spot at Los Angeles International Airport.

If all goes according to plan, 3.21 million people will pass through Los Angeles International Airport in the two weeks surrounding the Thanksgiving holiday—equivalent, as the organization that runs the airport points out, to nearly 80 percent of the city’s population. Even on light days, the number of people who move through the 3,500-acre LAX complex is equivalent to the number that live in a smaller metro. So it’s no surprise that the daily thrum of LAX has been affected—disrupted, even—by the advent of ride-hail companies like Uber and Lyft.

The most visible manifestation of the airport’s struggles to adapt appeared this fall, when a new pickup area was opened for arriving travelers using Uber or Lyft to leave the airport. Airport officials called it LAX-it. […]

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