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Call Volume to Senior Living Communities Increases 200% Due to Pandemic

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Kansas City, Mo., March 27, 2020 (GLOBE NEWSWIRE) — Limited visits to senior living communities across the country by family members who want to check on their loved ones means the phones are ringing much more than normal. Some communities report a 200% increase in call volume since social distancing was put in place. To help keep caregivers engaged with seniors and maintaining calm within their communities, SeniorVu has reallocated its contact center resources as an overflow for Crisis Phone Support for the senior living industry to help keep families informed and reassured. […]

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