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Cerner Named Best in Client Service and Technical Support for Fourth Consecutive Year

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KANSAS CITY, Mo., Jan. 16, 2020 (GLOBE NEWSWIRE) — Cerner Corporation (CERN), a global health care technology company, has been named best in Client Service and Technical Support by health IT market research organization Black Book for the fourth year in a row. […]

Throughout 2019, Black Book surveyed nearly 2,500 validated electronic health record (EHR) users on their satisfaction with technical client service & support on more than 100 EHR systems. The users rated a variety of factors on a scale from one to 10, ranking Cerner first across all comprehensive hospital technology support services. […]

Cerner is the only EHR vendor to receive this recognition that offers comprehensive, multi-tier levels of support through experienced support staff and engineers to quickly resolve issues and create a better user experience. Cerner clients have access to a mission-critical support team 24-hours a day, 365 days a year. […]

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