Technology Challenges in the Pandemic’s ‘New Normal’

Article by Nick Kolakowski.

We’re several weeks into the COVID-19 pandemic, and businesses are settling into new modes of working. Employees are adapting to working from home full-time, with the various technologists involved in maintaining office systems and software—from sysadmins to project managers—hopefully keeping up with an altered workflow and new challenges.

Now that the “settling in” period of the pandemic is behind us, these technologists are refining their approach to remote work, both their own and that of the employees they support. What are the key tech issues confronting companies in this “new normal”? […]

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