Technology can help or hurt nonprofits

ALBANY — Software and technology can be both a gift and a curse for not-for-profit organizations.

Nonprofits need technology to stay competitive and run efficiently, but the added costs of some software can divert funds meant for direct services offered by the organization.

Technology costs — which can include administrative and HR services, building a website and maintaining a social-media presence — can be especially cumbersome for some of the smaller, community-based nonprofits with less funds in their coffer, said Doug Sauer, the CEO of the New York Council for Nonprofits. […]

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